The IT Service Desk WFM (WorkForce Management) Analyst is responsible for preparing and managing staffing... daily, and monitoring attendance and schedule adherence. The WFM Analyst is also responsible for providing periodic reports...
information and coordinate with team members and management. Knowledge of Contact Center technology, WFM software, and basic IT...
Manager Workforce Team Lead WFM Real Time Analyst/Scheduler As A Real time Analyst you will manage and ensure that the service... who wants to join our growing #happy@work team. Join us now! Workforce Real Time Analyst Workforce Scheduler Workforce...
, forecasting, and reporting activities. Training and Development: Develop training programs for WFM team members and operational.... Ideal Profile 7+ years of experience in WFM, with complete background in Real Time, Scheduling, Forecasting, Capacity...
Intelogix - Philippines