Real-Time Analyst Ensures staffing needs are met in all schedules and shifts. Provide support to management... by monitoring compliance and tracking attendance issues. About The Role In this opportunity as a Real-Time Analyst...
Summary of the Role The Capacity Planning analyst is the most senior WFM IC in the region responsible for generating... a quantitative field, or equivalent work experience accepted 5+ years of FP&A, Capacity Planning, Strategy, Finance or WFM...
NetflixThe IT Service Desk WFM (WorkForce Management) Analyst is responsible for preparing and managing staffing... daily, and monitoring attendance and schedule adherence. The WFM Analyst is also responsible for providing periodic reports...
in the US, Canada, Philippines, and Ukraine. Position Summary We are seeking an experienced Workforce Analyst to assist..., excessive use of AUX, ACW or Shrink. Use WFM software to improve proficiency. Forecast staffing needs, considering...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring. Interface...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring. Interface...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring. Interface...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring. Interface...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring. Interface...
information and coordinate with team members and management. Knowledge of Contact Center technology, WFM software, and basic IT...
oversight of WFM tasks and strategies to include: Forecasting and capacity planning, Scheduling, Real-time monitoring...
. Proficiency in WFM tools such as Genesys, eWFM, IEX, Salesforce, etc. Strong proficiency in Microsoft Suite (Excel, Word, PPT...
DexcomManager Workforce Team Lead WFM Real Time Analyst/Scheduler As A Real time Analyst you will manage and ensure that the service... who wants to join our growing #happy@work team. Join us now! Workforce Real Time Analyst Workforce Scheduler Workforce...
Analyst, Staffing and Forecasting functions to ensure all operational metrics, such as Service Levels, Occupancy/Shrinkage..., and staffing plans for the APAC region. Work with global WFM team to implement and monitor workforce optimization programs...
, forecasting, and reporting activities. Training and Development: Develop training programs for WFM team members and operational.... Ideal Profile 7+ years of experience in WFM, with complete background in Real Time, Scheduling, Forecasting, Capacity...
Intelogix - Philippines