the Tier 2 security and SD-WAN group that primarily deald with complex enhanced data services, such as Fortinet security... to Tier 2 security and SD-WAN technicians, throughout the ticket life cycle, to ensure: Timely interaction takes place Ticket...
, and closure throughout a Tier 2 trouble ticket life cycle. Develop and maintain departmental and individual key performance... existing tools, data, and content utilized or provided by Tier 2 to customers, agents, and other AireSpring departments. Act...