, and monitors the problem to ensure a timely resolution. 8. Provides second-tier support to end users for either PC, server... desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office...
Go intellects IncServices technician provides daily support at the first-tier level for all aspects of NRDC’s computing and network environment... of problems Serve as the first-tier level of support for all computing or network problems encountered by the staff Assist in...
Natural Resources Defense Council, and monitors the problem to ensure a timely resolution. 8. Provides second-tier support to end users for either PC, server... desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office...
Go intellects Inccalls from the Help desk, Desktop support, and other teams to debug and resolve security and perform maintenance. 12... as needed with Tier I and Tier II troubleshooting and patching of desktop systems, software (MS Office, Java, Adobe), printer issues...
Go intellects Inccalls from the Help desk, Desktop support, and other teams to debug and resolve security and perform maintenance. 12... as needed with Tier I and Tier II troubleshooting and patching of desktop systems, software (MS Office, Java, Adobe), printer issues...
Go intellects Inc. Provides Tier III support per request from various agencies. Investigates and troubleshoots issues. Diagnoses and recovers... candidate also be responsible for providing support to end-users, troubleshooting issues, and identifying areas for improvement...
Serigorcalls from the Help desk, Desktop support, and other teams to debug and resolve security and perform maintenance. 12... as needed with Tier I and Tier II troubleshooting and patching of desktop systems, software (MS Office, Java, Adobe), printer issues...
Go intellects Incfor customer correspondence, SOP, and Outage documentation. Triage customer support calls, providing Tier 2 escalation... system support to meet service level agreements Analyze physical security system performance and recommend improvements...
M.C. Deancalls from the Help desk, Desktop support, and other teams to debug and resolve security and perform maintenance. 12... as needed with Tier I and Tier II troubleshooting and patching of desktop systems, software (MS Office, Java, Adobe), printer issues...
Go intellects Incthat could not be resolved by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (e.g., hardware...) services. More About the Role: Tier 2 - Provides more in-depth customer support and attempts to resolve incidents...
CACI Internationalthat could not be resolved by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (e.g., hardware...) services. More About the Role: Tier 2 - Provides more in-depth customer support and attempts to resolve incidents...
CACI International