TIER 2 DESKTOP SUPPORT jobs in WASHINGTON DISTRICT OF COLUMBIA, United Kingdom

Overview By Light is hiring a Desktop Support Technician to join our team providing onsite Tier II support... systemic issues, recommend solutions, and escalate all the issues that cannot be resolved at tier 2 level to Tier 3 support...

all desktops meet minimum requirements, and provides proactive and reactive surge desktop support Tier II services...Responsibilities Peraton is seeking a Desktop Support Specialist to join our team of qualified and diverse...

-oriented Service Desk Manager – Tier 2 to join our team in Washington, DC. As a manager of Tier 2 services will provide second... level escalation support to Organize schedules, performance monitoring and issues resolution to perform the Desktop...

a Tier 2 Technician to support all aspects of the FCC's IT Infrastructure by delivering and maintaining a robust, flexible...ECS is seeking a Tier 2 technician to work in our Washington, DC office. Job Description: ECS is actively seeking...

recognized as a Top Workplace in both regional and national categories. About the Opportunity DMI, LLC is seeking a Tier 2... Must have a strong technical knowledge of PC and Desktop hardware Working knowledge of current operating systems and standards Two (2) years...

to perform the Desktop Engineering Support service from 7:00AM to 6:00PM, which include troubleshooting and resolving IT issues... all aspects of the Tier 3 service desk requirements. Always ready to spin the team needed to provide after-hours support may...

Patriot, LLC is looking for a Helpdesk Technician NOC Tier 1 to support our client's mission for the following shift... and Service Now ticket system; escalate alerts to appropriate personnel. Provide Tier I support to resolve problems...

of Tier 3 services will provide third level escalation support to Organize schedules, performance monitoring and issues... resolution to perform the Desktop Engineering Support service. We provide these services from 7:00AM to 6:00PM, which include...

and gather feedback to enhance service. Installation Support: Assist with new hardware and software installations... Required: Proficiency with computer hardware, desktop operating systems, basic network troubleshooting, and excellent communication skills...

and the cloud ecosystem Experience with Tier 2 system administration Experience with Scripting/Automation Experience... with using desktop software applications such as web browsing and client software, and IT Service Management software...

, and support of assigned systems, playing a direct role in our company's cloud journey and the adoption of advanced productivity.... Documentation & Process Adherence: Maintain accurate architecture and support documentation. Adhere to IT’s Change Management...

and Tier 2 point of contact for the Commission’s users’ IT needs via phone, email, walk-up, and any other means proposed by the... appropriate tier and support team based on SLA requirements. Notify users of network services status, planned outages...

, operating system upgrades, patching, and system setting changes. Provides high-tier technical support to users, support vendors... process of adding new solutions to supported software and hardware lists for the IT Support Contract (ITSC). Solution...

and managed to resolution within defined service level agreements. Ability to provide tier 1 support for a Windows-based desktop... on-site* Complete Description: The Service Desk Technician Level 2 provides technical support for customers who experience...

technical support for customers who experience computer and software issues in the areas of standard Windows desktop... support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe...

(With Possible extension to next fiscal year) Complete Description: The Service Desk Technician Level 2 provides technical support... tickets are tracked and managed to resolution within defined service level agreements. Ability to provide tier 1 support...

second-tier support to end users for either PC, server, or mainframe applications or hardware. Interacts with network... Required and detail oriented organizational skills 2 CompTIA A+ Experience managing service requests for IT support in ServiceNow...