TIER 1 HELP DESK jobs in WASHINGTON DC, United Kingdom

At least 18 months (1 year 6 months) previous help desk, technical call center, or IT service desk experience providing customer... is crucial for the role of a help desk technician because the role is truly one of servicing customers/end-users and the...

-oriented Service Desk Manager – Tier 2 to join our team in Washington, DC. As a manager of Tier 2 services will provide second... but are not limited to: Manage the Tier 2 Service Desk Team across all shifts assigned to the team. Oversee all aspects of the Tier 2...

-oriented Service Desk Manager – Tier 3 to join our team. This role will be based out of Washington, DC. As a manager of Tier 3.... Responsibilities include but are not limited to: Manage the Tier 3 Service Desk Team across all shifts assigned to the team. Oversee...

with Help Desk Management to diagnose and resolve problem. Responds to tier two and higher trouble tickets. Ensures problem...-oriented Lead Service Desk Specialist – Tier 3 to join our team. This role will be based out of Washington, DC. As a manager...

across the Help Desk teams of Tier 1, Tier 2, Tier 3, and Maintenance Team. Assist with the monitoring of performance metrics...Responsibilities Peraton is seeking a Deputy Help Desk Manager to join our team of qualified, and diverse individuals...

GridironIT is seeking a Help Desk Representative local to the DC area. Onsite work is required. Top Secret clearance... and escalate Tier 3 tickets for all requests that fall outside the scope of work covered in Tier 1 and Tier 2 support; Resolve...

You Are: You are a talented Help Desk Specialist with at least 1+ years of experience and a passion for thinking big, taking action... a talented Help Desk Specialist. FTC supports the Department of Labor, Bureau of Labor Statistics (DOL BLS) by providing IT...

You Are: You are a talented Help Desk Specialist with at least 3+ years of experience and a passion for thinking big, taking action... a talented Help Desk Specialist. Tria supports the Department of Labor, Bureau of Labor Statistics (DOL BLS) by providing IT...

to a population of 3,000 clients. Performs all the duties of a Help Desk Specialist 1 with increased technical proficiency... enterprise IT support services. This position will be part of a team responsible for providing tier 1-2 helpdesk support...

Tier 1 Service Desk support on the following systems/technologies (but not limited to): · Windows 10/11, Office 365 Apps...Trillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2...

of Tier 1 and Tier 2 incidents or escalate them as necessary according to SOPs. Maintain and update service desk technical... job offer subject to the contract being awarded. Responsibilities: Provide help desk support and resolution of end-user problems IT...

customer provided Service Desk Ticketing system. Ensure effective resolution of Tier 1 and Tier 2 incidents or escalate them... thousands of users from multiple federal agencies. Lead a small team of help desk support staff (2-4), providing tasking...

Services technician provides daily support at the first-tier level for all aspects of NRDC’s computing and network environment..., prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of support functions...

U.S. International Trade Commission’s IT users and their systems. The Tier 1 service desk position is responsible for answering calls... call center support from 0600 – 1800 Monday – Friday. Serve as the Tier 1 and Tier 2 point of contact for the Commission...

Patriot, LLC is looking for a Helpdesk Technician NOC Tier 1 to support our client's mission for the following shift... as a Help Desk Technician Possesses a range of skills and knowledge in computer hardware and software Extensive experience...

recognized as a Top Workplace in both regional and national categories. About the Opportunity DMI, LLC is seeking a Tier 2... with ServiceNow ticketing system Follow established Service Desk processes for ticket management Develop and maintain Knowledge...

managers. – Monitor the company’s IT ticketing system. – Provide tier 1 and 2 (First Call Resolution) support to employees.... – Must be able to read, write, and speak fluent English Keywords: Washington DC Jobs, Service Desk Team Lead, Help Desk Ticketing...