TECHNICAL ACCOUNT MANAGER ITSM jobs in ENGLAND EUROPE, United Kingdom

-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software... to develop technical success plan Provide oversight of support tickets, taking ownership of customer issues reported...

Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description As a Senior Account Manager... of sales experience; preferably in an Account Manager role in a high-velocity software sales environment. Domain knowledge in...

Contributor (IC) role. As a Lead - Account Manager at Freshworks, you'll be responsible for driving sales into existing defined... required Qualifications 3-5 years of sales experience; preferably in an Account Manager role in a high-velocity software sales environment...

Contributor (IC) role. As a Lead - Account Manager at Freshworks, you’ll be responsible for driving sales into existing defined... required Qualifications 3-5 years of sales experience; preferably in an Account Manager role in a high-velocity software sales environment...

to respond to different technical threats including recovery from Ransomware attacks. You will lead a team of approximately 13... you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination... minimum ) and Service Management principle understanding Technical & People Skills: Applies structured thinking and logical reasoning...

jobs like this Email Create Alert By submitting your details you agree to our Adam Vaughan Account Delivery Manager 02392 228245 Similar... are documented throughout the transition and shared with the relevant internal teams for resolution and are recorded in the ITSM...

Operations team and the IT Service Desk Manager as appropriate following demonstrated troubleshooting. Perform daily routine... to the IT Service Desk Supervisor and IT Service Desk Manager by prioritising and resolving any escalated issues/requests...

-centric tasks like system migrations, patching, upgrades, troubleshooting, and performance optimisation. Technical Account... Management: Act as the Technical Service Delivery Manager (BASIS point of contact) for assigned customers, providing ongoing...