in support of a dynamic Service Desk environment covering desktop and application troubleshooting is preferred...: An ITIL Certification is a plus Knowledge of Service Now is a plus Service Desk Analyst Certification is a plus Project...
or SME role). Experience in Queue Management (At least 1 to 2 years' experience) Experience in support of a dynamic Service Desk... Certification is a plus Knowledge of Service Now is a plus Service Desk Analyst Certification is a plus Project Management or Agile...
Job Summary The Support Analyst - Service Desk QA Lead primary role is to implement and oversee quality assurance processes...) Experience in support of a dynamic Service Desk environment covering desktop and application troubleshooting is preferred...
Position Summary: Responsible for the delivery of IT service desk and associated support services for the user... and communicate progress in a timely manner Maintain a high degree of customer service for all support queries and adhere...
MajorelWorkstation support (preferably in a Service Desk) with experience supporting from a level 1 to 2 perspective Extensive... portal at a large corporate Service Desk, efficiently and professionally, in a high volume call center environment...
UnitedHealth GroupThe Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised... by the different business units. The Service Desk Associate are shared between the Business Systems and the Technical...
Healthy Options, Corp.Service Desk Analyst Qualification Primarily responsible for calls and e-mails received via ITG Help Desk hotlines...
Full Job Description The job function of the Technical Analyst I is to provide technical support and world-class... with any IT-related issues or service requests. Issues may range from desktop/laptop support, password management, operating...
to be updated with the process TIS Service Desk... for Account Training content and schedule RMAC Risk compliance DOP Support Compliance related support as per account SOW...
Wiproactivities including handling phone calls and emails in a help desk environment. Support area includes Active Directory, printer...Essential Duties and Responsibilities include the following. Other duties may be assigned as needed. . Perform support...