The Incident Response Group (IRG) is a key team within Service Desk responsible for the incident management... resolutions. The Role Providing support to Service Desk Analysts and acting as the primary escalation point for incidents...
Willis Towers Watsonservice. Promote teamwork and Service Desk success. The Requirements Proficiency in Spanish (native or near-native... or other task management software. Skilled in balancing technical knowledge with customer service skills. Analytical and problem...
Willis Towers WatsonRespond to service desk escalations and develop resolutions to ensure quality level of service Contribute to a positive work... development of application enhancements by collaborating with other technical resources and understanding conceptual design...
QBE Insurance-service mindset and approach Effective verbal and written communication skills Strong analytical and problem-solving skills... that systems architecture components work together seamlessly Provide help desk support and troubleshoot issues to identify root...
Regal RexnordCyber SOC Analyst Security Platform Administration - i.e. SIEM or EDR Technical Account Management Service Operations... Time Management - adhering to SLA's Nice to have: ITIL service desk experience Cyber Security Certification Security...
Kroll: Experience working with ticketing systems (e.g., Jira / Jira Service Desk).Flexibility: Willingness and ability to work extra...Join the Future of Fintech as a Senior Application/Client Support Analyst (Senior Software Support Engineer...