impact for any service disruptions noted through monitoring or via direct communication with Service Desk personnel, mission... with respective service lanes for outage resolution and track outage and changes to the environment through to completion. The...
Leidosimpact for any service disruptions noted through monitoring or via direct communication with Service Desk personnel, mission... with respective service lanes for outage resolution and track outage and changes to the environment through to completion. The...
Leidosimpact for any service disruptions noted through monitoring or via direct communication with Service Desk personnel, mission... with respective service lanes for outage resolution and track outage and changes to the environment through to completion. The...
LeidosService Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands-on technical support related.... – Must be able to read, write, and speak fluent English Keywords: Washington DC Jobs, Service Desk Team Lead, Help Desk Ticketing...
Next Step SystemsArchimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position... resolution of user issues and requests. The selected individual will: Lead and supervise the Help Desk team, including testing...
Archimedes GlobalLead a team of BMC Remedy/Helix Service Desk analysts, providing guidance, coaching, and mentorship to ensure high... and Maintenance Support. We are currently looking for a Lead BMC Remedy/Helix Service Desk Professional with the required specialized...
Martek Global ServicesLead Service Desk (BMC Remedy/Helix) Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider... headquartered in McLean, VA and is seeking a Lead Service Desk (BMC Remedy/Helix). This is a full-time position based in Washington...
Astor & Sanders-oriented Lead Service Desk Specialist - Tier 2 to join our team in Washington, DC. This position typically supports a shift... and guidance to junior service desk personnel. Provides resolutions to out of the ordinary issues for users. If unable to diagnose...
ManTech-oriented Lead Service Desk Specialist – Tier 3 to join our team. This role will be based out of Washington, DC. As a manager... of assigned tickets. Responsibilities include but are not limited to: Oversee the performance of the Tier 3 service desk...
ManTechand policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting or similar position... OF RESPONSIBILITY Lead Client experience Greet and welcome clients in a friendly, personable and professional manner. Answer phone...
Varnish Lanethat all company procedures and policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting... AREAS OF RESPONSIBILITY Lead Client experience Greet and welcome clients in a friendly, personable and professional...
Varnish Lanethat all company procedures and policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting... AREAS OF RESPONSIBILITY Lead Client experience Greet and welcome clients in a friendly, personable and professional...
Varnish Laneand policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting or similar position... Lead Client experience Greet and welcome clients in a friendly, personable and professional manner. Answer phone calls...
Varnish Laneare upheld for client and team members QUALIFICATIONS Worked in a front desk setting or similar position Excellent...Varnish Lane Mount Vernon Triangle at 400 K Street, NW Washington D.C. 20001 is hiring AREAS OF RESPONSIBILITY Lead...
Varnish LaneI and II Analysts for assigned customers. Work with the Service desk lead to coordinate the training of level 1 and level 2... Service desk team members on advanced IT topics networking, collaboration technologies and cybersecurity. Disseminate...
ECSResponsibilities & Qualifications RESPONSIBILITIES Set clear expectations and goals for the service desk team...). Identify areas for improvement and lead initiatives to enhance service desk performance. Apply ITIL methodologies to service...
TekSynap-oriented Service Desk Manager – Tier 2 to join our team in Washington, DC. As a manager of Tier 2 services will provide second... but are not limited to: Manage the Tier 2 Service Desk Team across all shifts assigned to the team. Oversee all aspects of the Tier 2...
ManTech