Service Desk Team Lead, Washington, DC The Service Desk Team Lead will provide hands-on technical support related.... – Must be able to read, write, and speak fluent English Keywords: Washington DC Jobs, Service Desk Team Lead, Help Desk Ticketing...
Next Step SystemsArchimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position... resolution of user issues and requests. The selected individual will: Lead and supervise the Help Desk team, including testing...
Archimedes GlobalLead a team of BMC Remedy/Helix Service Desk analysts, providing guidance, coaching, and mentorship to ensure high... and Maintenance Support. We are currently looking for a Lead BMC Remedy/Helix Service Desk Professional with the required specialized...
Martek Global ServicesLead Service Desk (BMC Remedy/Helix) Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider... headquartered in McLean, VA and is seeking a Lead Service Desk (BMC Remedy/Helix). This is a full-time position based in Washington...
Astor & Sanders-oriented Lead Service Desk Specialist - Tier 2 to join our team in Washington, DC. This position typically supports a shift... and guidance to junior service desk personnel. Provides resolutions to out of the ordinary issues for users. If unable to diagnose...
ManTech-oriented Lead Service Desk Specialist – Tier 3 to join our team. This role will be based out of Washington, DC. As a manager... of assigned tickets. Responsibilities include but are not limited to: Oversee the performance of the Tier 3 service desk...
ManTechand policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting or similar position... OF RESPONSIBILITY Lead Client experience Greet and welcome clients in a friendly, personable and professional manner. Answer phone...
Varnish Lanethat all company procedures and policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting... AREAS OF RESPONSIBILITY Lead Client experience Greet and welcome clients in a friendly, personable and professional...
Varnish Laneare upheld for client and team members QUALIFICATIONS Worked in a front desk setting or similar position Excellent...Varnish Lane Mount Vernon Triangle at 400 K Street, NW Washington D.C. 20001 is hiring AREAS OF RESPONSIBILITY Lead...
Varnish Lanethat all company procedures and policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting... AREAS OF RESPONSIBILITY Lead Client experience Greet and welcome clients in a friendly, personable and professional...
Varnish Laneand policies are upheld for client and team members QUALIFICATIONS Worked in a front desk setting or similar position... Lead Client experience Greet and welcome clients in a friendly, personable and professional manner. Answer phone calls...
Varnish LaneJob Qualifications: Skills: Customer Service, Help Desk Support, Information Technology (IT) Support Certifications: Experience: 2... for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest...
General DynamicsI and II Analysts for assigned customers. Work with the Service desk lead to coordinate the training of level 1 and level 2... Service desk team members on advanced IT topics networking, collaboration technologies and cybersecurity. Disseminate...
ECSResponsibilities & Qualifications RESPONSIBILITIES Set clear expectations and goals for the service desk team...). Identify areas for improvement and lead initiatives to enhance service desk performance. Apply ITIL methodologies to service...
TekSynap-oriented Service Desk Manager – Tier 2 to join our team in Washington, DC. As a manager of Tier 2 services will provide second... but are not limited to: Manage the Tier 2 Service Desk Team across all shifts assigned to the team. Oversee all aspects of the Tier 2...
ManTech-oriented Service Desk Manager – Tier 3 to join our team. This role will be based out of Washington, DC. As a manager of Tier 3.... Responsibilities include but are not limited to: Manage the Tier 3 Service Desk Team across all shifts assigned to the team. Oversee...
ManTechthousands of users from multiple federal agencies. Lead a small team of help desk support staff (2-4), providing tasking... contract being awarded. Top salary for highly qualified candidates. Responsibilities: Lead the help desk staff ensuring...
Business Performance Systems, LLC