SERVICE DESK SUPPORT ENGINEER jobs in EUROPE ENGLAND, United Kingdom #3

and 3rd line Service Desk function, providing hardware & software support. Roke are a leading technology & engineering... Handling tickets escalated from first line using the service desk tool Support of ** IT hardware, laptops, client suites...

receive and respond to incoming telephone calls, e-mails, office walk-ups and service desk tickets regarding issues that arise..., prioritising as necessary, resolving them within agreed SLAs and escalating to the IT Service Desk Supervisor, members of the IT...

of offering pre-arranged support visits as well as help-desk support. Bespoke support arrangements can be agreed with individual... of customer service and support is provided to all internal and external customers Entry requirements: 3 GCSEs (or equivalent...

-solver with a passion for customer service and technical support. Your Responsibilities as 1st Line Service Desk Engineer... and password resets. Support onboarding and offboarding processes. As a 1st Line Service Desk Engineer, you will have: Proven...

a 2nd Line Service Desk to add to their existing talented team. Job role Summary: The Service Desk Engineer...Job Title: 2nd Line Service Desk Reports to: Operations Manager Our client are an established Managed Service...

Title: Service Desk Manager Location: Principal location Kent but may be required to work at other company customer... sites. Reporting to: Service Operations Manager Role: ·To manage and own the Service Desk function of the IT Services...

and the Vendor Support Desks. What you'll do: Managing and optimizing the 24x7 service desk shift rotation Process... role: As a Service Desk Manager, you will lead an international team of 24/7 desk service engineers. This is a hybrid...

1st Line Technical Support / Helpdesk Engineer / Service Desk Engineer – MSP – Mon-Fri Borehamwood HQ... service demands they now hire an additional, Microsoft-oriented, Technical Support / Helpdesk Engineer / Service Desk Engineer...

and to receive further details about the role. Keywords: Help Desk Engineer, Technical Support Engineer, IT Support Engineer, IT...Job Title: Help Desk 2nd Line Engineer Location: Wigan Salary: £25,000 DOE...

Reference Number: 6708 Consultant: Anna Johnston £28,000 – £30,000 We are currently looking for multiple Service... Desk Engineers to join one of our global partners at their new Merseryside site on a hybrid working basis (2 days per week...

desk queue or working from a help desk queue. Must have excellent interpersonal and customer service skills... and software developers in a fast-paced environment where priorities can change by the day Efficiently manage the help desk queue...

. We’re looking for a 2nd Line Support Engineer to help look after our clients, based full-time on site. Working as part... Line Support Engineer, you will need: Previous experience in an IT helpdesk support/repair role Knowledge and experience...

role of IT Service & Support Engineer Carry out 1st & 2nd line IT support services that are delivered within operational... levels Provide support and guidance to apprentice engineers and service desk analysts where appropriate Produce...

recovery plan. Key deliverables Effective help desk service, follow up on requests and customer handling Effective MSP... monitoring and follow up with suppliers to ensure standards are met Effective administrative support to the help desk and record...

Job Title: Service Desk Engineer Reports to: Operations Manager GENERAL SUMMARY: The Service Desk Engineer... quickly and efficiently – Escalate service requests that require engineer level support – Responsible for entering time...

exceptional customer service and business support in order to contribute to the continued growth and success of the business...Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned Assist with the...

and service desk analysts where appropriate. Produce and maintain technical support documentation which covers all aspects...Venn Group are working with a well-established Education Provider based in Kent who are looking for a Support Engineer...