Service Desk environment for the 1st Line Engineers. Ticket logging, escalating and regular feedback to the Service Desk... to support the Service Desk 1st line team to ensure the call answering KPI's are maintained The Technical Analyst will play...
XeroxExperience in a help/service desk support role managing service requests in a ticketing system Background and interests in..., Jamf Pro, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass, Sophos Endpoint Security At Partnerize...
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