Job Overview As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related... service desk level. Provide follow-up feedback to ensure complete resolution. IT Equipment Problem Solving: Coordinate the...
As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT systemrelated issues... to second-line support for unresolved issues at the service desk level. Provide follow-up feedback to ensure complete resolution...
customer experience. Provide timely responses to customer issues. Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI targets set...
and service knowledge to provide the best value-based technical solution to the customer. - Take full responsibility and the... required action for the assigned tasks. - Meet and adhere to attendance requirements based on Service Level Agreement - Meet...
Strategic Networks, Inc.experience. Four or more years in call center, help desk, or general customer/client service. Two or more years cloud-based... for your individual contributions, and a variety of benefit options for you to choose from. Job Description SUPPORT ENGINEER...
SAPexperience. Four or more years in call center, help desk, or general customer/client service. Two or more years cloud-based... for your individual contributions, and a variety of benefit options for you to choose from. Job Description SUPPORT ENGINEER...
SAPas escalation point for Tier 1 and 2 service desk support Create/Maintain and Enhance Team Processes and Documentation The...We are urgently hiring for Identity and Access Management Engineer for our client located in BGC Salary: Up to 200k...
weSource Management Consultancy FirmWe are looking for a motivated Fleet Management System Engineer ready to take us to the next level! If you have strong application support functions... and are looking for your next career move, apply now. Job Description We are looking for a Fleet Management System Engineer to perform application support...
at: Acknowledge assigned service requests, incidents or queries via Service Desk according to SLA. Provide Level 1 & 2 Technical... OSS to perform duties as assigned . Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events...
and within SLA About The Job What you will do: Handle related tickets from Jira Service Desk ticketing system and provide technical...IT End-User-Support Engineer role maintains smooth operation and deployment on end users, including coordination...
As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so... years prior experience working in a service and/or technical support environment supporting Linux servers (Red Hat or CentOS...
Unity Communicationsas escalation point for Tier 1 and 2 service desk support. Create/Maintain and Enhance Team Processes and Documentation The...The Role Willis Towers Watson IT is currently seeking qualified candidates for the position of Identity Engineer. In...
as escalation point for Tier 1 and 2 service desk support. Create/Maintain and Enhance Team Processes and Documentation The...The Role Willis Towers Watson IT is currently seeking qualified candidates for the position of Identity Engineer. In...
Willis Towers Watson, which will inform continual service improvement activities and contribute to the transformation of the service desk, through creative... thinking and optimization of service desk processes. This is a Hybrid role, reporting 3x a week in the ECI BGC, Taguig office...
you and improve the future of technology. Scope of Role Our Client Service department is a diverse global function which maintains... on configuration and best practice. As a Graduate Technical Support Engineer, you will: Reporting to a Support Lead, provide...
ITRSQualifications/ Skills Knowledgeable in Service Desk / ITIL. Java programming language background. Experienced engineer building new...
be responsible for the following: Providing first/second line technical support to HelloConnect employees via the service desk, face...We are looking for an IT Support Engineer to join our rapidly expanding team who will provide technical support...