2nd Line Support Engineer – Service Desk Role: An opportunity has arisen for a Technical Support engineer... to join an expanding team, and develop their career in a forward thinking, growing and progressive Managed Service Provider (MSP), who...
Vertex IT SolutionsService Desk Support Engineer to assist our Technical 1st Line support team within the ICT department, to deliver a customer... focused Service Desk and develop key relationships with customers to enhance service delivery and ensure satisfaction with the...
Medway Councilto you! The ideal candidate will be working on a ITIL focused, commercial service desk, that focuses on resolving our key... resolving Incidents and Requests as appropriate in accordance with Cantium KPI’s and service level targets. Keep up with trends...
Commercial Services GroupManager in the delivery of IT network services strategy to the published service level agreement Investigate technically... complex IT issues (incidents) raised to the service desk and escalated by the second/third line support resources Provide...
Venn GroupManager in the delivery of IT network services strategy to the published service level agreement Investigate technically... complex IT issues (incidents) raised to the service desk and escalated by the second/third line support resources Provide...
Venn Groupcustomers with timely updates to their cases in line with Service Level Agreements. Escalate high priority issues to Line... Management. Complete regular tasks in line with Service Desk procedures. Review daily priorities and take appropriate action...
DevFindersWe have an opportunity with a leading business IT support and service company. At their help desk office in Wrotham (near to M20/M26... Helpdesk services. You will be expected to demonstrate an in-depth level of knowledge across a broad range of topics...
Vertex IT Solutions