Job Description We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team... service delivery. What you'll do Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone...
AJ Bellhave an opportunity for an experienced 2nd Line Support Consultant to join our service desk team. The role will act as an escalation point... for IT and providing outstanding customer service is essential. Providing 2nd line technical support for hardware...
BCN Groupto service desk tickets in a timely manner. Create and maintain detailed documentation of client environments and issue... and you have the required skills, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2nd Line IT...
In Technology Group. Contribute towards continuous service improvement alongside service managers. Your role in the team... Service Desk/Support...... Ensure all tickets are managed within service level agreements and KPI's. Ensure clear ticket updates. Work within ITIL...
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