Service Desk Manager you will be responsible for: Incident, problem & request management, including: Accurately record..., categorise, prioritise and resolve incidents received via email, telephone and service desk communication channels. Ensure...
Michael Page(but not confined to): Accurately record, categorise, prioritise, and resolve incidents received via email, telephone, and Service Desk... for Continual Service Improvement within the IT Service Desk and other IT Operations teams keeping stakeholders up...
Michael Page