Service Desk Manager you will be responsible for: Incident, problem & request management, including: Accurately record..., categorise, prioritise and resolve incidents received via email, telephone and service desk communication channels. Ensure...
Michael PageWe are looking for a dynamic and results-driven Support Analyst / Service Desk Analyst who can provide excellent... an IT Service Desk role Excellent documentation skills Broad knowledge of current and emerging Service Desk communication...
RACare regularly updated and realistic resolution times are provided Applying a reliable service desk ticketing operation as second... level escalation point for the RAC IT Service Desk Answering support requests from email, ticketing system, walk-ins...
RAC(but not confined to): Accurately record, categorise, prioritise, and resolve incidents received via email, telephone, and Service Desk... for Continual Service Improvement within the IT Service Desk and other IT Operations teams keeping stakeholders up...
Michael Page