Service Desk Analyst About the Role The Service Desk Analyst (SDA) is the face of the Diplomatic Technology (DT... service desk and through remote channels such as telephone, email, chat, and self-service request forms. Duties Provide...
U.S. Consulate General Sydney. Responsibilities will include Triaging Conflict of Interest (COI) queue in the People and Culture Service Desk. Check accuracy... support. Draw relevant data from the People and Culture Service Desk. Managing or responding to enquiries including...