SERVICE DELIVERY MANAGER ITIL jobs in UNITED KINGDOM, United Kingdom #13

... Ensure all tickets are managed within service level agreements and KPI's. Ensure clear ticket updates. Work within ITIL... framework service delivery procedures. Manage a customer ticket both technically and procedurally via Phone, Email or Web...

process and product recommendations to the Manager of IT; Own the service catalogue of IT Services and ensure that it is up... and methodologies as specified are followed to provide effective monitoring, control and support of service delivery; Manage the...

identify areas for improvement in conjunction with the Service Desk Manager and Service Delivery Manager Develop operational... Manager and Service Delivery Manager Ensure infrastructure is secure and meets security guidelines. Mentor team members...

; managing business as usual service delivery alongside constant change to deliver projects and new business. Delivering... Salary: Competitive + Excellent Benefits Why this job matters As a Contract Manager, you'll be responsible for contract...

discovery, development and delivery of solutions that safeguard and improve human health. Learn about the which makes... and will be located in Portsmouth, United Kingdom. In this role, you will have the opportunity to: Service Desk incident and request...

Delivery - Global Applications (ITIL, GxP, SOX, GDPR) About Corporate Functions The Corporate Functions provide operational... as they are acquired for use. Agrees on goals with manager. Performs work assignments given by manager, to the quality required and in...

, Developers and DevOps to ensure delivery of new product features. Employed by Cheshire Constabulary you will provide a service... to Cheshire Fire and Rescue Service as part of the Blue Light Collaboration. The role will be based at Cheshire Constabulary HQ...

and to be delivered through excellent customer service. As such we’re looking for a Senior I.T. Support Analyst to join the team... Overview of the role As part of a small Technology team, the Senior I.T. Support Analyst role reports into the I.T. Manager...

designs into physical designs. Monitors service delivery performance metrics and liaises with managers and customers... with global standards. Adherence to ITIL process and procedures alongside global standards is essential. The role will work...

and service delivery: Adhere to a best practice Service Management (ITIL) Ensure that user experience and satisfaction is at the... of new IT solutions. Experience Experience of working with ITIL based Service processes and functions Experience...

solving and customer service Basic Project management It would be a plus if you also possess previous experience in: ITIL... discovery, development and delivery of solutions that safeguard and improve human health. Learn about the which makes...

business requirements Solid understanding and experience of Agile delivery and ITIL Service Management Demonstrable... team. This role is part of the Technical Service's function that collaborates on the design and support of ICT solutions...

they are analysed for impact and prioritised for fixing with 3rd party suppliers, along with managing the delivery schedule... with Department Manager. Manage production support with the 3rd party providers of the core HFE banking systems to manage defects...

procedures. Translates logical designs into physical designs. Monitors service delivery performance metrics and liaises... and maintenance to the network in line with global standards. Adherence to ITIL process and procedures alongside global standards...

) working with the Global Exec support Manager. The role is focused on providing a day-to-day white glove service and technical... accordingly. Service driven, customer focused, enjoys resolving problems and user interaction. Monitor report and recommend...

, and ongoing operational objectives, working with project delivery teams to ensure a smooth hand over into service. Acting.... Good communication, troubleshooting and analytical skills. Good customer service skills focused upon meeting customer...

job holder is required to perform other duties assigned by the Supervisor/Manager from time-to-time, as may be reasonably... (e.g. Computer Science, maths, engineering, natural science) Foundation in ITIL Any VMware qualifications Any MCSE...