SERVICE DELIVERY LEAD ITIL jobs in WEST MIDLANDS, United Kingdom

requirements to frame problems and set priorities for internal and external delivery teams. As a Lead IT Security Manager... Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. Knowledge of day-to-day activities...

priorities for both internal and external delivery teams. Key skills and responsibilities, Strong IT Security Management... and potential security breaches, and ensuring thorough investigation and resolution. Familiarity with IT Service Frameworks...

for an individual to join the Service Delivery team as a Service Management Analyst on a 12 month fixed term contract. Within this role... you will be required to assist the Service Change Lead, BIS Supplier & Contracts Lead and Service & Transition Manager in providing effective...

with you. Become a Technology Service Desk Team Leader Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role..., leading the delivery of outstanding support to your colleagues across Stores, Distribution Centre (DC) and Support Centre (SC...

with you. Become a Technology Service Desk Team Leader Reporting into the Technology Service Delivery Manager (SDM), you will play a crucial role..., leading the delivery of outstanding support to your colleagues across Stores, Distribution Centre (DC) and Support Centre (SC...

type: Standard | Business Unit: Customer Success & Service Delivery Life on the team As Service Manager you will be responsible... where improvements are necessary. Identify risks in service delivery, assess commercial implications and take measures to eliminate risk...

Digital platforms are supported by high quality service delivery and we continuously drive our performance. You will work... experiences seamlessly; and to ensure our customers come back time and time again. You will build and lead a new Digital Support...

. Lead and manage training for Technical Teams and the Service Desk Team. Lead Training needs analysis (TNA) workshops... of £1,000. Location: Birmingham with an opportunity for hybrid working Are you an experienced IT professional who's ready to lead...

Lead Team and Project Delivery Team teams as necessary. Requirements and skills -Two years’ experience supporting... Enterprise Application Specialist Team (EAST), responsible for release management and 2nd and 3rd line support, according to ITIL...

programme, overseeing two key squads-Service Assurance and Resource Assurance. You will ensure delivery on time, within budget... delivery in an agile environment. Excellent communication skills. Operational understanding / experience of ITIL processes...

. Familiarity with ITIL principles and best practices for IT service management. Proactive mind-set with a focus on continuous... satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs...

Technical Underwriting Programmer will ensure Open GI provides a leading software development service. Your key... responsibilities Hands on delivery of software working as part of cross functional agile team. Advocate for and implement...

will ensure Open GI provides a leading software development service. Your key responsibilities Hands on delivery of software... delivery process. Liaise with the team and clients both verbally and electronically. Ensure professional technical...

recommendations and plans to enable our clients along their cloud journey. Cloud Transformation Delivery: Integrated transformation... capabilities combining domain, strategy, technical and delivery experience. We provide end-to-end cloud foundation services through...

of counter terrorism police systems. To lead on designing and creating bespoke software following agile delivery processes... the new team and implement some of the exciting new technology and processes within the organisation. You'll lead...

customers. This includes ensuring optimal performance, compliance reporting, service protection, and lifecycle management... for our customers, taking ownership of 2nd/3rd line incident and operational problems across their platforms to ensure delivery to the...

customers. This includes ensuring optimal performance, compliance reporting, service protection, and lifecycle management... for our customers, taking ownership of 2nd/3rd line incident and operational problems across their platforms to ensure delivery to the...