SERVICE DELIVERY LEAD ITIL jobs in LONDON, United Kingdom #2

delivery of bespoke service/solutions Monitoring service incidents and support escalations, both internally and externally.... Establishing and leading regular customer service reviews Monitoring service levels to ensure that service delivery metrics...

delivery of bespoke service/solutions Monitoring service incidents and support escalations, both internally and externally.... Establishing and leading regular customer service reviews Monitoring service levels to ensure that service delivery metrics...

and trust. We’re looking for an experienced Service Desk Manager to lead our service desk team based out of our London office... with a strong background in ITIL processes and ideally proficiency in Jira Service Management or other modern ITSM toolsets. You’ll...

- with speed, convenience, clarity and trust. We're looking for an experienced Service Desk Manager to lead our service desk team... role requires a strategic thinker with a strong background in ITIL processes and ideally proficiency in Jira Service...

sales persona and has the primary responsibility to work with services teams to identify, develop, and close managed service... at a variety of levels, as well as other internal sales and delivery expert teams such as Client Managers and pre-sales services...

. This position will own delivery of Production Application Support services to the Fixed Income Business, leveraging ITIL service..., network, middleware). Solid knowledge of and experience ITIL implementing Service management practices (Event, Incident...

. This role involves managing the school's Service Desk and related services, ensuring efficient IT service delivery, and driving.... Project Management: Lead IT projects, ensuring timely delivery in line with Agile principles. Asset Management: Maintain up...

, and that standards and processes are followed to provide effective customer service. Key accountabilities include: Lead and line manage... on feedback through continuous improvement to service delivery Support continual improvement plans for IT service improvement...

Support and continuously onboarding new and improve existing IT services as needed. You will lead the IT Service Delivery team... experience of 5+ years in a busy IT Service Desk, Operations or technical support environment working to ITIL practices Previous...

of varied experience in software engineering or service delivery. Experience with identifying application/infrastructure risks...Job Description: You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the...

Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role... will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT...

of this job? The Rail Delivery Group (RDG) brings together the companies that run Britain’s railway into a single team with one goal... (DTS) is part of RDG and provides an industry shared service to enable the use of smart ticket solutions by delivering...

IT Infrastructure & Service Management function. This team will be responsible for the strategic and operational... management of IT Infrastructure across the organisation. This includes overseeing the delivery of IT infrastructure to meet the...

policies. Content Development and Delivery Provide feedback on vendor service performance across the supply chain... ensuring that our internal stakeholders are well-equipped to use technology effectively. This will drive a smoother service...

’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising... to occupy a self-standing role providing technical leadership within the Faculty IT & Partnering Group and to lead on high...

, Solution Design, Technical Delivery, E2E Architect. Experienced in the areas of OSS architecture, design and implementation... for Telecom customers which can enable effective capturing of requirements within Service Assurance Understanding on telecom...

is responsible to lead the delivery, and maintenance of EQ's IT infrastructure estate used to host the product and applications. The... role is also responsible to lead the delivery and maintenance of the enterprise applications and IT systems including...