SENIOR TECHNICAL SERVICE DESK jobs in CAMBRIDGE, United Kingdom

of customer service, helping to support, develop and deliver the IT services we provide. The Senior Service Desk Analyst... applicant is expected to be proactive regarding incidents, problem and knowledge management processes. Our Senior Service Desk...

of customer service, helping to support, develop and deliver the IT services we provide. The Senior Service Desk Analyst... applicant is expected to be proactive regarding incidents, problem and knowledge management processes. Our Senior Service Desk...

and Building Regulations with initial assessment via a Desk Top review. To provide technical support and technical investigation... sites and undertake reports and desk top reviews to determine the defect and compliance with our technical standards...

from and supporting our senior network engineer. This includes, but is not limited to: Providing second-line on-site and service desk... be performed by the service desk. Also, create and curate relevant knowledge articles. Lastly, create pass accreditations...