SENIOR TECHNICAL CUSTOMER SUPPORT jobs in EDINBURGH, United Kingdom #4

and Team leaders. Furthermore, you will lead the teams Technical Trainers who support the NOC through implementing structured.... This role will lead the Network Operations Centre (NOC) in Edinburgh that support our global teams. The NOC team monitors...

must have a high degree of customer facing skills and prowess to help ensure we fully support our customers with their security, data... and concisely. We need you to be able to deliver key messages to different audiences, from technical development teams to senior...

and adaptive. As part of our Edinburgh based team, you will work as a senior engineer and become an integral part of a feature... team within our Customer Experience Lab evolving our Digital Channels (native mobile, web, Internet Banking). Why Lloyds...

must have a high degree of customer facing skills and prowess to help ensure we fully support our customers with their security, data... and concisely. We need you to be able to deliver key messages to different audiences, from technical development teams to senior...

delivery Act as the senior point of escalation for technical outages/issues. Involvement in maintaining our high level... customer to introduce, scope and estimate a project, to design and documentation to the final project sign-off...

levels. Understand and comply with the relevant internal Compliance, TCF, T&C, Financial Crime and Customer Due Diligence... Procedures of the Company at all times. To keep up to date with all relevant product, legislative and technical changes...

for efficiently managing all operational aspects of the store on a daily basis, while also providing support to the Area Manager... outstanding customer service. Additional you will oversee KPI performance, driving sales initiatives and maintain high performance...

strong relationships in order to support key interactions and continued premier service delivery Participates and leads..., understand and address operational and technical issues Strong communication skills, both written and verbal, including the...