SENIOR LEAD CUSTOMER SERVICE jobs in MAKATI CITY METRO MANILA, United Kingdom

if: You are an experienced customer service senior leader with extensive experience in operations management, and adept at handling challenging... to what's mentioned You have strong analytical skills in interpreting customer feedback, CRM data, and tech & customer service industry...

and operational efficiency Duties and Responsibilities: Conduct thorough analysis of customer service KPIs & OKRs to identify areas... skills, hands-on and pragmatic approach Manage customer service-related data & reports to provide business insights...

and operational efficiency Duties and Responsibilities: Conduct thorough analysis of customer service KPIs & OKRs to identify areas... skills, hands-on and pragmatic approach Manage customer service-related data & reports to provide business insights...

and operational efficiency Duties and Responsibilities: Conduct thorough analysis of customer service KPIs & OKRs to identify... strong analytical skills, hands-on and pragmatic approach Manage customer service-related data & reports to provide business insights...

with senior leads/managers Strong problem solving skills, with ability to draw insights from large and ambiguous data sets...

by providing market data requirements. Identify noteworthy performance trends in customer service, collections & shared service... and provide access to operational key performance indicators and metrics source of truth. Standardization of Collections, Customer...

business reviews by providing market data requirements. Identify noteworthy performance trends in customer service..., collections & shared service performances, research root causes and propose solutions to optimize team performance. Lead deep...

JOB DESCRIPTION: Job Summary: The Customer Service Senior Specialist performs Customer Service roles... a compliant and process driven way. Customer Service Senior Specialist is tasked to do some operational report, conducts new hire...

As the Service Desk Team Lead , reporting to the Senior Team Lead, your primary responsibility is to act as the team...'s facilitator by ensuring excellent customer service and developing team effectiveness through leading, coaching, motivation...

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing... The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers...

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing... The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers...

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing... Job Summary The Representative II, Customer Service Operations processes orders for distribution centers and other internal...

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing... Job Summary The Representative II, Customer Service Operations processes orders for distribution centers and other internal...

and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain... the agreed service levels to customers Establish work procedures and processes that support the company and departmental...

and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain... the agreed service levels to customers Establish work procedures and processes that support the company and departmental...

.com) Strong MS office applications & presentation skills Proficient in English Customer Focus with strong leadership skills Can lead... Conducts Regular Process Reviews & Process Checks for Country Specific Customer Care Processes Streamline Instrumentations APAC...

and Panel solutions and delivering value for clients Working closely with the Consulting Lead and Customer Service to transform... analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience...