What it's about As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the... customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools. Ensuring...
Partners Groupprocess. Attend and participate in regular swarming sessions if required by senior or team lead Service Request Management... an IT, BPO and Shared Service environment with excellent Customer service orientation. Has previous experience working in...
disciplines, such as: IT service and support management Relevant service desk systems and tools Process management MS Office... if required by senior or team lead Service Request Management: Responsible for the process of actioning tickets assigned to GSO queue...
process. Attend and participate in regular swarming sessions if required by senior or team lead Service Request Management... an IT, BPO and Shared Service environment with excellent Customer service orientation. Has previous experience working in...
process. Attend and participate in regular swarming sessions if required by senior or team lead Service Request Management... an IT, BPO and Shared Service environment with excellent Customer service orientation. Has previous experience working in...
, such as: IT service and support management Relevant service desk systems and tools Process management MS Office and the... incident management process. Attend and participate in regular swarming sessions if required by senior or team lead Service...
Arcadisas needed. WHAT YOU BRING: At least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support) Hybrid setup... to existing and develops new solution approaches to the IT environment. Other related duties assigned...
FISworking capability and mobile devices. Our Shared Services centres provide Service Desk and Operation Centres that providing... virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the...
White & CaseLOCATION: Makati City, Philippines (Hybrid) Position Overview: We are seeking a Junior Help Desk / Service Desk... a help desk or technical support role, demonstrating strong troubleshooting skills and a service-oriented mindset...
Hexacloud CorporationArrangement Hybrid Job Description The opportunity The Senior IT Business Analyst is a role that supports the End User... management of PC Hardware Lifecyle and IT Order Desk, ensuring the smooth and effective operation in these functions. The analyst...
ManulifeThe Information Technology (IT) Director is a senior leadership role within an organization responsible for overseeing...: Lead and manage a team of IT professionals, including system administrators, network engineers, help desk technicians...
to the Supervisor, On-site IT Support / Senior Manager - IT Service Delivery. The key relationships of this role... of working under Service Level Agreements and a Service Desk framework. Experience working in a team-oriented, collaborative...
Baker McKenzie(Incident, Service Fulfilment, Change and Release, Problem, etc) Extensively used Service Desk applications and understand... creation. Experienced with cloud-based platform/infrastructure services. Experienced with ITIL and Service Desk solutions...
SimCorp/infrastructure services. Experienced with ITIL and Service Desk solutions like RemedyForce, ServiceNow, or JIRA IT-based education... to escalate complex issues to senior members of the team. Maintain a high degree of customer service for all support queries...
SimCorpservices. Experienced with ITIL and Service Desk solutions like RemedyForce, ServiceNow, or JIRA IT-based education (Bachelor..., etc) Extensively used Service Desk applications and understand service workflow. Performed regular maintenance and update of multiple...
Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory... Office team, based in Manila. The Middle Office Team at HedgeServ perform all trading desk support responsibilities...
support to get the job done - be supported to be awesome! We find and retain the best - best Service Desk, best technical... to provide genuine customer service and deliver pre-sales consulting. It's a perfect role for anyone looking for variety...
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