SENIOR INCIDENT AND PROBLEM jobs in EUROPE ENGLAND, United Kingdom #8

to increase in incident resolution, improving FCR, reducing MTTR, Shift left and self service. Focus on Shift Left, self help..., and standardization. Understanding of IT Service Desk operations and past experience of implementing and enriching Chat bots, incident...

Summary of Role Senior Digital Solutions Engineer working in our Digital Solutions team. About the role... optimally end-to-end, analytics, and database administration. As the Senior Digital Solutions Engineer, you will be involved in...

of the suppliers/contractors Expert advice in Offshore Logistics Support Services like for e.g. Accident / incident... and highly dynamic environment; Proven skilled in dealing with strategic, highly complex issues and problem/ conflict handling...

for service level management, reporting, escalations, major incident ownership, root cause analysis, problem management, service... with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged...

and performance. You will provide technical HSE direction to peers and associated teams and provide senior professional advice... all significant accident and incident investigations, record systems, reports and accident trend analysis. You will respond to HS...

assessments, identifying threats, communicating with senior leaders and other stakeholders, and managing budgets. Working in... and metrics, incident management, secure systems development lifecycle, vulnerability management, and data protection is good...

: Third line incident and problem management Experience of supporting on premise COTS systems and applications... others at a more senior level. The ability to identify and highlight technical problems and assist and/or take ownership of problem...

. You will also be required to take any phone calls in the evening or at weekend where an emergency has occurred at site so that any incident can be dealt... with in a timely manner and any information updates provided to the senior management team. We are looking for a candidate...

with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged... as required, including RIDDOR notification. Set in place process, manage incident review, and consider repeat prevention measures. Provide...

Role: Duty Operations Manager Reports into: Senior Operations Manager Location: Drumsheds and Canary Wharf Head... and management of suppliers. Reporting; Shift reports, incident reports and collating of all debrief notes, ensuring followed up...

of incidents and service requests on the company’s incident management system, to ensure the service provided adheres to agreed..., SharePoint, Teams, OneDrive) Basic understanding of Network Infrastructure Organisational, analytical and problem-solving...

of motorway and trunk roads, Colas will deliver cyclical maintenance, reactive maintenance, incident response, severe weather... for a Quantity Surveyor to join our Area 9 team based in Bescot, Walsall WS1 4NL. Reporting to the Senior Quantity Surveyor...

of motorway and trunk roads, Colas will deliver cyclical maintenance, reactive maintenance, incident response, severe weather... for a Quantity Surveyor to join our Area 9 team based in Bescot, Walsall WS1 4NL. Reporting to the Senior Quantity Surveyor...

, thought leadership and support in problem solving non-conformances identified on sites and/or specific functional areas... Safety, Environment, Industrial Chemistry or Engineering Disciplines, advanced degree desirable. Senior experience in Food...

centre as part of an exercise looking at emergency response for a terrorist incident. Ours is the only region in the country... of response and sends a team to an ACCS. We do incident training every three years in terms of live exercising and all the ED...

. Managing incident queues Handling calls with Customers, VIP user management Vendor management Responding in a timely fashion... to reactive or proactive incidents Recording and documenting incident tickets Monitoring Phones, emails, Microsoft Team chat...

and own the problem management process in line with the business and client requirements. - Operate as the senior team member... a range of complex issues To be considered you will bring broad experience in an IT Support/ Service Desk /Incident Analyst/Problem...