SENIOR INCIDENT AND PROBLEM jobs in EUROPE ENGLAND, United Kingdom #7

contact for all changes, ensure security and licensing compliance, introduce new services, and provide third-level and major incident support... starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work...

, and senior/Team leaders Operate with a high level of personal safety awareness to ensure compliance with safety, health...: Problem identification and rectification / escalation Looking for ways to continually improve your work area Working on high...

deliver solution-based operational support, ensuring end-to-end incident management. You'll work closely with the OCC, flight... and Overseas Operations senior management team. What you'll have: You'll ideally have 5 years experience within a tour...

skills Strong organisational skills Enjoys problem solving Good key stakeholder management skills and advising at a senior... both the Manchester (Office) and Handforth Dean (Workshop) Incident Investigation and Support What we're...

incidents, problems and changes for our internal and external customers. This is accompanied with the continuous incident... training and development on are; Analytical / problem solving ability Ability to prioritise workload. Acting as designated...

services or improvements over existing capabilities including automation strategies. Carry out incident and problem management... implementing and improving working processes and procedures. Reporting to the Senior Technology Solutions Manager...

incidents, problems and changes for our internal and external customers. This is accompanied with the continuous incident... training and development on are; Analytical / problem solving ability Ability to prioritise workload. Acting as designated...

. This is a senior post and specialty doctors will be the doctor in charge of the department at night with a consultant on call from home... for more junior doctors in the ED. This is a senior post and specialty doctors will be the doctor in charge of the department...

This is a newly created, senior-leadership role within our Chief Technology Office (CTO). The CTO function is responsible for the... with external vendors and service providers to ensure quality and cost-effective solutions Oversee network incident response...

at all contact levels including senior manager/director level Demonstrable problem-solving skills Strong commercial acumen, with the... Responsibilities for the commercial elements of the customer service contracts Work across our ITIL based services, incident, problem...

security team, acting as the first responder to major incidents and invoke the major incident plan to the Senior Leadership... within a similar environment or role. Due to the varied nature of the job you will be a problem solver who can recognise quality issues...

to resolution Facilitate business communications and manage senior management communications Follow up on issue/incident root... cycle of underlying problem management themes Produce MI / Insights to manage BRS services within contractual SLAs Work...

and subscriber NPS, digital incident support tickets About you Demonstrable experience in Experience design, digital platform... through research, data, and continuous feedback loops. Demonstrates strong networking abilities and confidence with senior...

and services Engage in and help drive Incident and Problem processes using ServiceNow Managing changes within ServiceNow... by following agreed processes and regular service reviews Performs day to day senior analytical activities across the Technology...

. Ability and experience to deputise for Senior Manager Scenario Testing and Incident Management, including when required on industry... Ability to work well under pressure Ability and experience to deputise for Senior Manager Scenario Testing and Incident Management...

capacity, change, problem and incident management), technology architecture and design, engineering and application development... Risk Management Framework (ERMF). This will include giving our senior leaders and Risk Owners in these businesses advice...

. Raising Service Requests from users either via the phone or online portal Accurately recording all incident... details and resolution activity into the Service Desk tool. Assisting Problem Management in the provision of root cause analysis...