Technician to join their Second Line Support team. The university has set out an ambitious plan to enhance student education..., we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the...
Harvey Nashand second-line issues. Logging information on Service Desk software and raising a ticket. Providing updates to customers... during ticket progression. Providing first-class support and either taking the issue to resolution or passing it on to the 3rd line...
Estio Technology Recruitment