QUALITY ANALYST jobs in QUEZON CITY METRO MANILA, United Kingdom

Job Description: The Quality Analyst is responsible in reviewing, analyzing, and maintaining the quality of transactions processed and meet... the quality standards set by the business. The QA will also communicate and collaborate with operations to ensure the...

The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client...'s quality values and methodology. Responsibilities Monitoring of Calls - 15-30 calls per day Daily/weekly/monthly reports...

Overview The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company... and client’s quality values and methodology. Responsibilities Monitoring of Calls – 15-30 calls per day Daily/weekly...

changes. Bi-lingual Spanish/French a plus Career Path Quality Coach Analyst II Senior Quality Analyst Quality... effectiveness by evaluating customer interactions via phone, chat, or email in order to improve quality and overall customer...

Job Description: Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the... account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week...

Description DUTIES AND RESPONSIBILITIES Actively participates in the global implementation of the Transactional Quality..., or line of business. Conducts scheduled audits as assigned by the Quality Management team as determined by the audit/capacity...

for all clients in order to provide an overall assessment of call center and collections quality. Scores are then entered... into a database for tracking and reporting purposes. Quality issues and performance measures are used to insure the highest level...

participates in the global implementation of the Transactional Quality Framework. ● Works hand in hand with the Global Operations... as assigned by the Quality Management team as determined by the audit/capacity plans or sampling files created per process, region...

Role You will be responsible for : Responsibilities include performing internal quality assurance on mortgage loan... files audited as part of a lender’s Pre and Post Closing Quality Control Program. Review the results of the completed pre...

BASIC QUALIFICATIONS - College degree: 1 year QA experience for BPO setup. Must have blended account experience (Voice and Non Voice) - Must be amenable to work both Ortigas and Gilmore site SALARY PACKAGE - 25,000 - 30,000 Basic + 24,000 S...

accordance with the Model Risk Management Policy and overall risk management strategy. The Analyst, Model Risk Management (MRM...) role reports into Model Risk Governance team within MRM. The Analyst has accountability and responsibility for maintaining...

Job Description: We're looking for an Associate Support Analyst (Japanese speaking) to join our team at MBPS. In this role, you are expected... to the Subject Matter Expert (SME) or Team Lead to ensure the quality of work especially for the complex or bulk requests...

spaces through HVACR technologies. By joining us as a Senior Analyst, Supply Chain , you will be a key member of our Cold... support that enables Copeland to deliver high-quality products and services to our customers globally. In this capacity...

preferred Three to five years performing duties as an analyst or similar function Experience with Microsoft office products... By clicking on the I'm Interested button I hereby allow Outsourced Quality Assured Services, Inc. (Outsourced) to store...

Job Description: We're looking for a Compliance Testing (CoE) Senior Analyst to join our Compliance - Integrated Compliance Services team... and working paper are properly safekept and readily available for audit and documentation purposes; Maintain high quality standard...

Arrangement Hybrid Job Description Senior Financial Analyst GWAM & GA Finance - Head of Finance, Global Retirement - Asia..., which is why we need you. The Senior Financial Analyst will primarily be responsible for Hong Kong Retirement Finance MIS & Management...

resources Job Description: We’re looking for an Associate Support Analyst (Japanese speaking) to join our team at MBPS. In... reason. Constant communication to the Subject Matter Expert (SME) or Team Lead to ensure the quality of work especially...