and improvement. Desirable Criteria Experience within IT Service Operations (ITIL) including incident, problem, and change... problem-solving abilities and a strategic mindset to navigate and resolve complex observability challenges. Demonstrated...
Nextdefects and work collaboratively with Product Owners and Change teams to understand root cause, remediation and resolution.... Raise ServiceNow Problem records to manage recovery of recurring incidents Proactively develop and share best practises...
Hastings Direct