Your Future Duties And Responsibilities Your main responsibilities as a Multilingual Service Desk Analyst... are as follows: Resolve issues utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning...
Experience Previous Service Desk experience Others Willing to work in shifts Able to work well in a high pressure environment... and IT technical skills Solid analytical and problem solving skills Good process mapping ability Proactive, service-minded...
and Breaks assigned by people manager. Follow rest day schedule as assigned. Assists Service Desk Specialist in processing non...-complex work orders, service request as necessary support requirements assigned by the Service desk management team or Service...