, performance, and service improvement and work with department management to improve the services provided, through a team-based... and at each interaction using AIDET protocol (acknowledge-introduce-inform about duration-explain-thank). Accomplish tasks that are a part...
Nemours. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team... while confidently and compassionately engaging with the caller. Advocates are coached on key metrics with a focus on member satisfaction...
Disabled Veteran Solutions