knowledge and experience in managing and exceeding Support KPI’s and critical Technical Support Metrics - CSAT, Time... years technical support and service management experience with a minimum of 3-4 years in supervisory role...
ServiceNowknowledge and experience in managing and exceeding Support KPI's and critical Technical Support Metrics - CSAT, Time... years technical support and service management experience with a minimum of 3-4 years in supervisory role...
ServiceNow