MANAGER CUSTOMER CARE ESCALATIONS jobs in UNITED STATES, United Kingdom

opportunity if you care genuinely about providing customers with an effortless experience alongside a customer-centric team...I. Job Purpose and Core Tasks: KARL STORZ is seeking a candidate passionate about joining a customer-focused culture...

Karl Storz

Granicus needs a Senior Manager of Customer Care and Escalations. This high-profile position leads an elite team... of dedicated professionals charged with resolving high-level customer care issues and escalations from government customer cases...

Granicus

Customer Care Specialist (Escalations) FLSA Status: Non-Exempt Annual Salary: $40,000 to $65,000 USD Work... is looking for enthusiastic individuals that want to give a reliable, engaging and excellent support experience to our customers. Our Customer Care...

Mixam

time zone. Responsibilities Have global responsibility to deliver excellent customer care and support in a 24x7x365... and technology A customer-first mindset and demonstrated ability to provide exceptional internal and external customer care...

Clari

a week. Bready* to make a change? As a Customer Care Manager, you will actively manage a team of agents for the Enterprise... such as Restaurant Success, Sales, and Onboarding to create process and support guidelines. To thrive as a Customer Care Manager at Toast...

Toast Inc

Care for our company's Animal Health. The customer service team lead position is responsible for providing quality... and efficient customer service to customers through direct contact as well as being the first point of contact for escalations...

MSD

leadership team as the Operations Manager of Outdoor LED. In this role you will advise on strategy for the B2B Care team... to drive resolution of pending customer service tickets volumes by managing escalations from customers, service partners...

Samsung

to delivering an exceptional customer experience. Our Customer Care Advisors (CCAs) and Internal Sales Agents serve as our customers...' voices and address customer inquiries quickly, efficiently, and with empathy. This role reports to the Manager of Insurance...

Bestow

controller for all inbound inquiries, and will work closely with the Manager of Customer Care and Service Operations leaders... reports for review by the Manager of Customer Care and Director. Scope Manages approximately 10-15 non-exempt employees...

Reliance Standard

controller for all inbound inquiries, and will work closely with the Manager of Customer Care and Service Operations leaders... reports for review by the Manager of Customer Care and Director. Scope Manages approximately 10-15 non-exempt employees...

Reliance Standard

home closes. Assist teammates with customer escalations. Customer Care Activities: Complete all customer care service... files documenting all customer care activities. Provide weekly service status reports to the Customer Care Manager/Director...

New Home Co.

within a highly personalized experience that is fueled by award winning customer care and top-notch Customer Service Representatives...’ escalations are handled properly or passed along to reporting manager when required. Follow through on all requests...

Spring Footwear

Lead Customer Success Manager – Financial Technology At Nasdaq, our Customer Success Management practice is dedicated... Success Manager. Join us in contributing to a mature and high-performing customer success management function, driving...

Nasdaq

As the Senior Customer Experience Manager at T-Mobile, you'll be at the heart of revolutionizing our integrated customer... Customer Experience: Perform root cause analysis of escalations and identify solutions to prevent similar issues in the...

T-Mobile

find continued value in and return on their investment in security with 1Password. As a Senior Manager of Digital Customer Success... and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create...

1Password

, and helping customers get the most out of 1Password. As Manager, Customer Onboarding, you will support Onboarding team members... by providing coaching and guidance to achieve their individual and team goals. The Manager, Customer Onboarding is continuously...

1Password

About the role/team As a Principal Customer Success Manager - Midmarket, you will work as part of a customer success... voice of the customer to provide visibility and/or escalations What you bring: 5+ years of customer success/account...

Checkr