LEAD BMC HELIX SERVICE jobs in ROSSLYN VA, United Kingdom

and Maintenance Support. We are currently looking for a Lead BMC Remedy/Helix Service Desk Professional with the required specialized... Lead a team of BMC Remedy/Helix Service Desk analysts, providing guidance, coaching, and mentorship to ensure high...

Lead Service Desk (BMC Remedy/Helix) Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider... headquartered in McLean, VA and is seeking a Lead Service Desk (BMC Remedy/Helix). This is a full-time position based in Washington...

to, troubleshoot, and resolve incidents assigned via databases such as BMC Helix and Serena TeamTrack. Complete file and data backup...) repair/replacement procedures; Respond to trouble tickets from the Service Desk automated trouble ticketing system; perform...