Handling tickets escalated from first line using the service desk tool Support of ** IT hardware, laptops, client suites... Previous experience in IT support roles Excellent communication and networking skills Ability to produce high quality...
Rokeand to support 1st and 2nd line service desk engineers. The role is responsible for achieving and maintaining good working... o Providing support to 1st, 2nd & 3rd line engineers acting as an escalation resolution point for our customers o Providing...
Technical Resourcesof technical support to remote and onsite customers with a managed service contract and to support 1st and 2nd line service desk..., 2nd & 3rd line engineers acting as an escalation resolution point for our customers Providing senior technical support...
Mitie