with senior stakeholders to a desired outcome. Lead a matrixed virtual team of Service Management resources to deliver on the... all customer service performance issues through CER/SAM Role models Service Management best practice and behaviours Proactively...
Vodafoneand email. As a Service Desk Analyst at Next 15, you will: Ensure ticket resolution within the IT SLA period. Configure, deploy... sequences, and rollback instructions. Contribute to the IT service desk strategy, planning, and projects. Conduct daily...
Next 15here: and Job Description What will you be doing? IT Service Desk Analysts provide first line technical support to all Evelyn Partners staff. Service Desk Analysts...Company Description Evelyn Partners is the UK’s leading integrated wealth management and professional services group...
Evelyn Partnersa regulated environment that would be a huge plus! Experience or working in an ITIL based service management environment.... Ensuring service life cycle best practice principles are embedded across the IT Service Operations function, including...
Legal & Generala regulated environment that would be a huge plus! Experience or working in an ITIL based service management environment.... Ensuring service life cycle best practice principles are embedded across the IT Service Operations function, including...
Legal & Generalleadership role within an IT or preferably an MSP environment. Strong understanding of IT service management principles...Service Desk Manager – IT – Permanent – London/ Hybrid The Role As the Service Desk Manager, you will play...
Fuel Recruitment, Patching, Cloud Applications & Platforms Experience managing IT Engineers ITIL management, including service and change.... You will have been responsible for looking at digital workplace service management Must have experience managing 3rd party resources...
RBW Consultingwith Service Desk management team to align resource planning. 4. Build & maintain internal stakeholder relationships with wider... a team to meet them. ITIL You will be able to demonstrate that you have applied ITIL principles in a Service Desk...
ENSEKand functionalities. ITIL Framework: Implement and uphold ITIL processes to ensure consistent and reliable IT service management... with a strong background in ITIL processes and ideally proficiency in Jira Service Management or other modern ITSM toolsets. You’ll...
Bionic Servicesthat have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service... You will be able to demonstrate that you have applied ITIL principles in a Service Desk environment. TEAM MANAGER You’ll...
ENSEKa proactive and reliable 1st Line Service Desk Contractor to join our client’s dynamic IT team. This role is ideal for a problem... experience in a 1st Line Service Desk or similar IT support role. Strong knowledge of Windows and MacOS operating systems...
SCC Flexfor budgeting, forecasting, and billing Familiarity with ITIL or other IT service management frameworks. Ability to work... and client management Seasoned demonstrated experience in successful delivery of managed services to clients, meeting service...
NTT Corporationwithin an ITIL environment or exposure to ITIL service management practices beneficial Excellent organisational skills to accurately...As a Service and Project Delivery Coordinator at Davies Technology Solutions (DTS), you will play a crucial role in co...
Davies Groupo Maintaining 95% or above on our service desk SLA agreements o Maintaining the GBE Converge IT network, ensuring that any items...3rd Line Service Desk Engineer Location: Gloucester Salary: £42,000 The Role The 3rd Line Service Desk Engineer...
Technical Resourcesand recruitment. About the Role: Mission Waltham Forest sets out the Council's plan for a more equal borough by 2030. It... be at the forefront of this mission. Your expertise will be crucial in supporting our systems and people, whether it's over the...
London Borough of Waltham Forestwill have experience of producing service architecture within a MOD or defence environment. - ITIL service management - Produce Quality... impact assessments - Understanding of Service management best practices - Good Client facing and customer relationship...
LA Internationaland recruitment. About the Role: Mission Waltham Forest sets out the Council's plan for a more equal borough by 2030. It... be at the forefront of this mission. Your expertise will be crucial in supporting our systems and people, whether it's over the...
London Borough of Waltham Forest