Desk tickets regarding service requests, and operational and maintenance issues in accordance with the UNFCU IT Service... level applications support as per UNFCU Service Desk guidelines. Troubleshoot, isolate, or identify IT service issues...
United Nations Federal Credit Uniongroup. Monitor and assist incoming Service Desk tickets escalated by Level I (Service Desk) support. Escalate incident..., and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent...
United Nations Federal Credit Union