IT SERVICE DESK TECHNICAL jobs in BROMLEY GREATER LONDON, United Kingdom

sites. Reporting to: Service Operations Manager Role: ·To manage and own the Service Desk function of the IT Services... IT department ·Ability to demonstrate proven and great experience in delivering ITIL Service Desk Objectives in...

high quality, first and second line technical support for the IT service desk; recording all calls and activities... within the service desk tool, within the SLA guidelines Escalating calls or technical issues internally or to third parties...

of contact for our clients, providing exceptional customer service and technical support on site. Manage incoming requests, incidents... action. Complete regular tasks in line with Service Desk procedures, maintaining a high standard of service delivery...