customer experience. Provide timely responses to customer issues.- Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement- Meet and exceeds KPI targets set...
firms JOIN CGI PHILIPPINES! Your future duties and responsibilities Your main responsibilities as a Service Desk Analyst...Position Description Want to expand your experience in one of the world's largest IT and business consulting services...
Trade division. Service Desk Analyst will act as the first point of contact to the clients, handling service requests... here in the Philippines that offers the opportunity to gain knowledge, growth and career development while working in a family...
London Stock Exchange GroupTrade division. Service Desk Analyst will act as the first point of contact to the clients, handling service requests... the Philippines that offers the opportunity to gain knowledge, growth and career development while working in a family...
entails: Some of the key responsibilities of our Service Desk Analyst will be: Serve as the initial point... excellent customer service skills, empathy, and professionalism in all interactions with end-users. Adhere to IT policies...
Play'n GOand IT technical skills Solid analytical and problem solving skills Good process mapping ability Proactive, service-minded... Experience Previous Service Desk experience Others Willing to work in shifts Able to work well in a high pressure environment...
firms JOIN CGI PHILIPPINES! Resolve issues utilizing excellent customer service skills, problem solving skills, technical... and Breaks assigned by people manager. Follow rest day schedule as assigned. Assists Service Desk Specialist in processing non...
of all HR Service Desk tools. Remain updated on products, policy, procedure and other important operational issues. Perform..., and networking. HR and IT Systems: Experience with HRIS (e.g., Workday, ADP) and IT service management tools (e.g., ServiceNow...
Financial management Experience Previous IT Support / IT Service Desk experience. Others Willingness to work in shifts... and additional clients are brought on board your role may also include support of those clients. Where this is the case, it...
firms JOIN CGI PHILIPPINES! Resolve issues utilizing excellent customer service skills, problem solving skills, technical... rest day schedule as assigned. Assists Service Desk Specialist in processing non-complex work orders, service request...
firms JOIN CGI PHILIPPINES! Your future duties and responsibilities Your main responsibilities as a Service Desk Analyst...Position Description Want to expand your experience in one of the world's largest IT and business consulting services...
firms JOIN CGI PHILIPPINES! Resolve issues utilizing excellent customer service skills, problem solving skills, technical... rest day schedule as assigned. Assists Service Desk Specialist in processing non-complex work orders, service request...
experience to a new industry, join our team as we help shape a brighter way forward. Job Summary The IT Support Analyst provides... high-quality customer service to the client, responding to requests and issues accurately and promptly. The role requires...
to clients globally 24×6. You will act as the first point of contact to the clients, handling service requests, incidents... the Philippines that offers the opportunity to gain knowledge, growth and career development while working in a family...
London Stock Exchange Groupto clients globally 24 -6. You will act as the first point of contact to the clients, handling service requests, incidents... the Philippines that offers the opportunity to gain knowledge, growth and career development while working in a family...
and within SLA About The Job What you will do: Handle related tickets from Jira Service Desk ticketing system and provide technical... Service request related tickets such as IT equipment's installation, configuration, and software installation. Assist in...
experience with Microsoft Office. Proven track record of working under Service Level Agreements and a Service Desk framework... experience that few firms in the Philippines can match. With our team of more than 50 Philippine lawyers, we are a full-service...