and service desk calls in accordance with the MIS SLA which is in place Be responsible for the support of the MIS Systems... for the ESS FMS product as required by schools through call logged with the service desk Maintain a high level of expertise...
Agilisys, pro-active feedback, and customer queries from service desk ticket creation to resolution within agreed SLAs. Advanced... both assigned Council service desk calls and any related calls logged with 3rd party supplier service desks. Play a lead role in...
Agilisys