a focal point for all IT issues reported to the ADL IT Service Desk, acting as a friendly and helpful interface between the... reported to the IT Service Desk and escalate where necessary to other technical teams (e.g. infrastructure, application support...
Alexander Dennisto the ADL IT Service Desk, acting as a friendly and helpful interface between the ADL IT teams and end-users. Reporting.... Main responsibilities: Troubleshoot and own end-computing device incidents/service requests to resolution reported to the IT Service Desk...
Alexander Dennis