IT SERVICE DESK MANAGER jobs in NORTH WEST ENGLAND WEST, United Kingdom #4

by delivering a first-class service across all integrated facilities management services. working days: Tuesday - Thursday... Liaise with service providers to ensure delivery of a quality service, on time, to specification Support the Service...

information that may impact other service lines Liaising with the Workplace Experience Manager oversee all contractor activity... by delivering a first-class service across all integrated facilities management services. Main Duties: To provide the client...

Levels Responsible for managing the resolution of incidents and any escalated issues from the Service Desk Represent when... supporting messaging & collaboration environments. Experienced in IT service management, including change, incident, and problem...

by delivering a first-class service across all integrated facilities management services. You will ensure all customer requests... and journey Liaise with service providers to ensure delivery of a quality service, on time, to specification Support the...

, and a commercial understanding to contribute to our future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL... or phone-based meetings with field sales staff. Adhere to key IT service desk processes such as Root Cause Analysis and Change...

to manage our night desk between 11pm and 7am. You must take pride in your work, and be well-presented, articulate..., and passionate about customer service. The job is full-time, and includes working at weekends. Previous night experience in a hotel...

a high quality, comprehensive workflow management and organisational service to fee earners in the group and exceptional... client service. Key Responsibilities Client Relationship Management Manage the production of documents and check...

talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it... shape the future of betting and gaming, then it's to time to join us. Job Purpose As a DBA working on the platform...

. Authentic, Positive, taking Initiative, being Neighbourly and Committed. Reporting into the IT Support Desk Manager, we're... be doing Provide first & second line EPOS support to all users across the organisation, logging all Incidents and Service...

and reliability, hard work and great customer service. A small and friendly team with over twenty years servicing schools in the.... They will be/have: - Min. 12 months recruitment experience - Track record of building and servicing a desk - Experience or interest in SEND...

have an opportunity for an experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point... made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line...

, pro-active feedback, and customer queries from service desk ticket creation to resolution within agreed SLAs. Advanced... both assigned Council service desk calls and any related calls logged with 3rd party supplier service desks. Play a lead role in...

Be Doing: Key ownership of incidents escalated by the IT Service Desk and collaborate with suppliers, application vendors... you will act as an escalation point for the Service Desk on device related incidents and perform day to day administration...

Be Doing: Key ownership of incidents escalated by the IT Service Desk and collaborate with suppliers, application vendors... you will act as an escalation point for the Service Desk on device related incidents and perform day to day administration...

, you will act as an escalation point for the Service Desk on Infrastructure related incidents and perform day-to-day administration..., Microsoft Azure, GCP and Microsoft 365. Establish and maintain effective relationships with the business users and IT teams...

, you will act as an escalation point for the Service Desk on Infrastructure related incidents and perform day-to-day administration..., Microsoft Azure, GCP and Microsoft 365. Establish and maintain effective relationships with the business users and IT teams...

communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were... and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager Effective...