IT SERVICE DESK LEVEL jobs in WEST SUSSEX, United Kingdom

support. This role is crucial to our IT operations practice, focusing on delivering service desk assistance, client support... relevant to the service desk field. Key Responsibilities: + Providing crucial support in IT service desk operations...

, prioritising as necessary, resolving them within agreed SLAs and escalating to the IT Service Desk Supervisor, members of the IT... Operations team and the IT Service Desk Manager as appropriate following demonstrated troubleshooting. Perform daily routine...

with timely updates to their cases in line with Service Level Agreements. Escalate high priority issues to Line Management.... Complete regular tasks in line with Service Desk procedures. Review daily priorities and take appropriate action to ensure...

, adhering to agreed Service Level Agreements (SLAs). Escalate high-priority issues to management, ensuring prompt and effective... action. Complete regular tasks in line with Service Desk procedures, maintaining a high standard of service delivery...

and operational support into a diverse range of verticals. Our service portfolio encompasses every device that touches a desk..., effectively making us a unique unified service provider. We are a family IT Company supporting an NHS Trust with headquarters in...

: A base understanding of the fundamentals in IT Customer Service skills or an understanding of them is essential Willingness...Employer description: 2 Moons Computing offer IT support capabilities can help all sizes of business and internal IT...

and connectivity for businesses, as well as top level security, service and support. Overview: As a IT Support Technician Apprentice... applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service...

. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart... lab samples Answering emergency calls Covering the receptionist desk, including answering queries, booking appointments...

understanding of all Financial KPI’s of Service A good level of appropriate training which relates to the Service Managers role...:00pm Monday to Friday Description Job Purpose To achieve parts and service volumes and profit objectives through...

, spending your time contacting our existing customers to offer them the opportunity of using our services again. It'll be part... months following your own health assessment 23 days annual leave - rising to 25 days after 1 years' service, and rising 1...

into more trouble “It's a man's job” - actually, some of our most successful agents are women. Our best Enforcement Agents are flexible...'t take action “It's dangerous” - whilst you will encounter emotionally charged situations, your safety is paramount...