of program and service knowledge to provide the best value-based technical solution to the customer. - Take full responsibility... and the required action for the assigned tasks. - Meet and adhere to attendance requirements based on Service Level...
Key Talent Indicatorcustomer experience. Provide timely responses to customer issues. Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI targets set...
excellent customer experience. Provide timely responses to customer issues. Maintain a high level of program and service... for the assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI...
customer experience. Provide timely responses to customer issues. Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI targets set...
Job Overview As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related... service desk level. Provide follow-up feedback to ensure complete resolution. IT Equipment Problem Solving: Coordinate the...
customer experience. Provide timely responses to customer issues.- Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement- Meet and exceeds KPI targets set...
and Breaks assigned by people manager. Follow rest day schedule as assigned. Assists Service Desk Specialist in processing non...-complex work orders, service request as necessary support requirements assigned by the Service desk management team or Service...
of all HR Service Desk tools. Remain updated on products, policy, procedure and other important operational issues. Perform..., and networking. HR and IT Systems: Experience with HRIS (e.g., Workday, ADP) and IT service management tools (e.g., ServiceNow...
rest day schedule as assigned. Assists Service Desk Specialist in processing non-complex work orders, service request... as necessary support requirements assigned by the Service desk management team or Service Desk Manager Advise people manager...
firms JOIN CGI PHILIPPINES! Your future duties and responsibilities Your main responsibilities as a Service Desk Analyst...Position Description Want to expand your experience in one of the world's largest IT and business consulting services...
Service Desk to effectively resolve LAN/WAN/Telephony issues within our predefined service levels Maintain and administer...: Primary accountabilities: Telephony System and Contact Center administration and monitoring Coordinate with the Global IT...
Thermo Fisher Scientificbest practices in a Support Desk/Service Desk operations. Highly Desirable Candidates who have taken an academy course related to any... and will require interactions via our self-service portal, emails, chats, and a few inbound calls. Collaboration with customers...
of experience at a financial institution, a consultancy firm or a service provider IT Finance industry experience Expert knowledge..., whether through a SaaS (software as a service) platform or as an on-premise solution. Globally, we support clients, ranging...
and act as the escalation point for Tier 1 and 2 service desk support. Create/Maintain and Enhance Team Processes...-solving capabilities Strong troubleshooting skills Amenable to work on a hybrid setup (2x WFH/week) in Taguig About the...
TASQ Staffing Solutionsthinking and optimization of service desk processes. This is a Hybrid role, reporting 3x a week in the ECI BGC, Taguig office... for warranty service repair. Interfacing with high profile financial industry clients daily, you will provide unparalleled IT...
and business partners. Strong familiarity and experience of ITIL best practices in a Support Desk/Service Desk operations. It... collaborate with a company that has expanded rapidly since its founding in 2007. It has been making waves worldwide...
and support for the Nasdaq Fin-Tech product and service offerings. You will be part of the global service desk team that provides... application support, and supervising service delivery. Providing day-to-day product support to the Nasdaq Fin-Tech client base...