) What are we looking for? Skills Required: At least 6 years of experience in a Software support/IT related or similar role Proven experience in... are properly managed within the agreed-upon Service Level Agreements. Become a subject matter expertise in installing, configuring...
ConnectOS) What are we looking for? Skills Required: At least 6 years of experience in a Software support/IT related or similar role Proven experience in... are properly managed within the agreed-upon Service Level Agreements. Become a subject matter expertise in installing, configuring...
ConnectOScustomer experience. Provide timely responses to customer issues. Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI targets set...
excellent customer experience. Provide timely responses to customer issues. Maintain a high level of program and service... for the assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI...
customer experience. Provide timely responses to customer issues. Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI targets set...
to Rotational Shift) What are we looking for? Skills Required: Minimum of 4-5 years of experience in a Help Desk Specialist... position or any related role. Demonstrated experience in utilizing Help Desk Software and Remote Support tools. Proficiency...
ConnectOS, must be open to Rotational Shift) What are we looking for? Skills Required: Minimum of 4-5 years of experience in a Help Desk... Specialist position or any related role. Demonstrated experience in utilizing Help Desk Software and Remote Support tools...
ConnectOSJob Overview As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related... service desk level. Provide follow-up feedback to ensure complete resolution. IT Equipment Problem Solving: Coordinate the...
of program and service knowledge to provide the best value-based technical solution to the customer. - Take full responsibility... and the required action for the assigned tasks. - Meet and adhere to attendance requirements based on Service Level...
Key Talent Indicatorcustomer experience. Provide timely responses to customer issues.- Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement- Meet and exceeds KPI targets set...
of program and service knowledge to provide the best value-based technical solution to the customer. - Take full responsibility... and the required action for the assigned tasks. - Meet and adhere to attendance requirements based on Service Level...
Key Talent Indicatorof program and service knowledge to provide the best value-based technical solution to the customer. - Take full responsibility... and the required action for the assigned tasks. - Meet and adhere to attendance requirements based on Service Level...
Strategic Networks Inc.as needed. WHAT YOU BRING: At least 3-6 years of experience as Service Desk Technical Support (L2/L3 Support) Hybrid setup... to existing and develops new solution approaches to the IT environment. Other related duties assigned...
FISLOCATION: Makati City, Philippines (Hybrid) Position Overview: We are seeking a Junior Help Desk / Service Desk... a help desk or technical support role, demonstrating strong troubleshooting skills and a service-oriented mindset...
Hexacloud Corporationand Breaks assigned by people manager. Follow rest day schedule as assigned. Assists Service Desk Specialist in processing non...-complex work orders, service request as necessary support requirements assigned by the Service desk management team or Service...
. We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our Manila... Office. The role will take part in the Service Desk Team responsible for providing IT services and support across employees...
job. Other related duties assigned as needed. What you bring: Must have skills/tools/experience: Experience in IT Service Desk... clients, vendors, managers, IT and Product Development to resolve problems. Develops and executes scripts, utilities...
FIS