customer experience. Provide timely responses to customer issues. Maintain a high level of program and service knowledge... assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement Meet and exceeds KPI targets set...
Job Overview As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related... service desk level. Provide follow-up feedback to ensure complete resolution. IT Equipment Problem Solving: Coordinate the...
As an IT Service Desk Agent, you will serve as the first point of contact for resolving IT systemrelated issues.... 2. IT Equipment Problem Solving: Coordinate the service desk's unified scheduling and transfer the issue to the...
IT End-User-Support Engineer role maintains smooth operation and deployment on end users, including coordination... and within SLA About The Job What you will do: Handle related tickets from Jira Service Desk ticketing system and provide technical...
We are looking for an IT Support Engineer to join our rapidly expanding team who will provide technical support... be responsible for the following: Providing first/second line technical support to HelloConnect employees via the service desk, face...
focal point for any question raised by IT Service Desk Support or Field Engineers during an on-site activity. This may...The Field Support Engineer will provide field support services, remotely or directly supervise IT maintenance...
retention and positive account development. The Airline Support Centre acts as the 2nd Level Service Desk to support Amadeus...Job Title Airline IT Support Associate Summary Of The Role The main responsibility of the Airline IT Support Analyst...
. This position will be full-time and remote What You ll Do Fleet Management System Engineer reports to the IT Shipboard Product Team..., we have the freedom and focus to do what is right whatever it takes. Our tailor-made solutions create lasting results across the...
for warranty service repair. Interfacing with high profile financial industry clients daily, you will provide unparalleled IT..., which will inform continual service improvement activities and contribute to the transformation of the service desk, through creative...
ticket resolution and acts as escalation point for Tier 1 and 2 service desk support. Create/Maintain and Enhance Team... as well as diverse areas within IT in an on-going basis to understand and implement identity lifecycle management solutions. Active...
and act as the escalation point for Tier 1 and 2 service desk support. Create/Maintain and Enhance Team Processes... within IT on an ongoing basis to understand and implement identity lifecycle management solutions. Active Directory/ADFS/ Entra...
TASQ Staffing Solutionsproducts like Jira, Confluence, Jira Service Desk, and OpsGenie. Foster and maintain key business relationships related... this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements...
HelloConnect Inc.for PC, Printer, Scanner, Phone (Remotely unresolvable by Service Desk) Snow queue management and ownership (review queue... and peers Knowledge of operations/service delivery and ability to handle critical situations with minimum supervision...
Thermo Fisher Scientific