IT HELP DESK jobs in SILVER SPRING MD, United Kingdom

Help Desk Specialist IV (Manager) to support KOS and our government customer at Silver Spring, MD. This position requires... to: Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates...

This position is part of a larger team of IT Customer Service professionals, engineers and managers who follow the ITIL..., and procedures within the IT Customer Support field. This position includes working with service delivery metrics, Service Level...

This position is part of a larger team of IT Customer Service professionals, engineers and managers who follow the ITIL..., and procedures within the IT Customer Support field. This position includes working with service delivery metrics, Service Level...

You have an IT education. You have professional experience in the field of IT support/ help desk/ onboarding/ presales or consulting... of IT solutions, ideally in an IT security or SaaS environment. You have excellent communication skills and can present...

services to the OHCE SPO cloud environment, including Help Desk/User Support and 4) develop and provide training for SOP Sites... user inquiries/issues logged through Help Desk. Conduct monthly 1-1 sessions and periodic performance evaluation of team...

, A&A, and vulnerability assessment. Five (5+) years of Program Management and lead IT Enterprise Management experience in an IT help desk...

storage needs. · Assist with IT and office supply inventory · Support smooth functioning of office infrastructure... including front desk support. · Assist with planning and coordinating office events and meetings Learning Objectives...

follow tasks: Manage a team of help desk, network engineers, software developers, information assurance professionals... and have a minimum of 10 years of technical experience and previous experience managing IT staff or varied skill levels and experience. Six (6...

security requirements. Knowledge of and experience with help desk support and operations, escalations, etc. Knowledge... categories and skills Demonstrated experience in an Enterprise Service Desk Ticketing Environment, with an ITSM Tool...