IT HELP DESK TIER jobs in WASHINGTON DC, United Kingdom

iTrust Human Capital Management are seeking skilled and customer-oriented Help Desk Support Specialists to join our IT... resolution of IT issues and maintaining high levels of user satisfaction. Responsibilities: Tier I Support: Serve as the...

, and work instructions to ensure consistent high-quality customer experiences. THE HIGH LEVEL The IT Help Desk Support... At least 18 months (1 year 6 months) previous help desk, technical call center, or IT service desk experience providing customer...

on computer hardware/software, network, and communication devices over phone, or via email and try to resolve it. Record... and provide an accurate inventory list of all IT hardware & software assets and update records. Liaise shift duties with other IT...

; and Washington, D.C. NRDC is seeking an IT Technician to work with the IT team in our DC office. Position Summary The IT Client... Services technician provides daily support at the first-tier level for all aspects of NRDC’s computing and network environment...

-oriented Senior Service Desk Support Specialist - Tier 2 to join our team in Washington, DC. This position supports two... provide training and guidance to more junior help desk personnel. Provides resolutions to out of the ordinary issues...

-oriented Senior Service Desk Support Specialist - Tier 2 to join our team in Washington, DC. This position supports two... provide training and guidance to more junior help desk personnel. Provides resolutions to out of the ordinary issues...

-oriented Service Desk Manager – Tier 2 to join our team in Washington, DC. As a manager of Tier 2 services will provide second... but are not limited to: Manage the Tier 2 Service Desk Team across all shifts assigned to the team. Oversee all aspects of the Tier 2...

with Help Desk Management to diagnose and resolve problem. Responds to tier two and higher trouble tickets. Ensures problem...-oriented Lead Service Desk Specialist – Tier 3 to join our team. This role will be based out of Washington, DC. As a manager...

GridironIT is seeking a Help Desk Representative local to the DC area. Onsite work is required. Top Secret clearance... activities Creating, updating and closing out tickets for all support requests coming into the help desk. Minimum Experience...

to change with or without notice. Help Desk Journeyman Responsibilities Include: Performs Tier I support services... Experience, Education, Skills, Abilities requested: Minimum 3 years IT support and/or systems help/service desk experience...

to change with or without notice. Help Desk Journeyman Responsibilities Include: Performs Tier I support services... Experience, Education, Skills, Abilities requested: Minimum 3 years IT support and/or systems help/service desk experience...

Job Qualifications: Skills: Customer Service, Help Desk Support, Information Technology (IT) Support Certifications: Experience: 2... for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest...

Help Desk Specialist II for a Full-Time position. Job Summary: The Service Desk Specialist must possess... certification for Office 2007 or later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR...

enterprise IT support services. This position will be part of a team responsible for providing tier 1-2 helpdesk support... to a population of 3,000 clients. Performs all the duties of a Help Desk Specialist 1 with increased technical proficiency...

with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Bachelors degree in an IT-related field. Clearance... Help Desk Support Specialist to join our team in the DMV area. We have opportunities in the Washington, DC area...

Help Desk Support Specialist to join our team in the DMV area. We have opportunities in the Washington, DC area... the help desk functional environment. Use their knowledge and ability to interface with and aid in the resolution...

Help Desk Support Specialist to join our team in the DMV area. We have opportunities in the Washington, DC area... the help desk functional environment. Use their knowledge and ability to interface with and aid in the resolution...